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Field Engineer-Cincinnati, OH

Field Engineer

At KEYENCE, we never settle.  We aim to change the status quo for society and for the world, one product at a time. We are a global leader in industrial automation with the ability to add value to customers in all aspects of manufacturing, research, and design.  Our strict promote from within policy puts pressure on our organization to continue developing new managers so we can expand our business and provide lucrative careers for our employees.  We hire talented individuals who push themselves and our organization to get to the next level.

 

The Field Engineer role exists to provide internal and field based support for our Laser Marking and Inkjet Printing Technology Groups. This role will give the candidate first hand exposure to cutting edge emerging technologies, automation and industries which will define the future of American manufacturing. The ideal candidate should possess a positive attitude, a sharp brain, an appreciation of business development and a sense of urgency as much of their work will be pre-sales orientated. To help guide our customers through the sales process (from application development, online testing and through post-sales follow up), excellent analytical, technical, and communication skills are required as a pre-requisite.

 

Responsibilities and Duties

 

  • Provide product and application development support for customers and salespeople.
  • Assist customers with the configuration and implementation of our marking products through parameter driven, simple script based and/or high end programming languages.
  • Analyze, troubleshoot and support customer issues via phone and/or email.
  • Maintain records of customer interactions and transactions, recording details of inquiries, requests, and complaints as well as actions taken.
  • Provide on-site training, initiate and develop sales relationships with customers.
  • Conduct product application testing for customers / salespeople and create proposal reports from the results.
  • Other duties or projects as assigned
  • Keyence will not sponsor applicants for work visas.

Requirements and Qualifications

 

  • High degree of attention to detail
  • Ability to communicate complex ideas in a simplified fashion.
  • Strong public speaking skills.
  • Proficient business writing and oral communication skills.
  • Ability to establish and maintain pleasant interpersonal relationships.
  • Ability to organize and prioritize diverse set of projects, tasks, and activities for timely completion.
  • Electronic/Electrical/Mechanical Engineering or Physics based background.
  • Knowledge of Microsoft-based applications, particularly Excel, Word, and PowerPoint.
  • Integrity – job requires appropriate handling of confidential and sensitive information.
  • Ability to travel – Typically 4 Days per week.  
  • Bachelor’s degree in an engineering discipline.

 

Why work for KEYENCE?

  • Competitive compensation & benefits
  • “Learn by doing” development policy
  • Recognized by Forbes World’s Top 100 as “Most Innovative” company 8 years in a row
  • Promote from Within Culture

 

KEYENCE is an at-will, Equal Opportunity Employer.

Up to 60% Travel


Nearest Major Market: Cincinnati

Job Segment: Business Development, Application Developer, Pre-Sales, Sales, Technology

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