Collections Specialist

Join KEYENCE as a Collections Specialist

Location: Keyence U.S. Headquarters – Itasca, IL
Total Compensation (Base + Bonus): $68,281

What You’ll Do

As a Collection Specialist you will be responsible for collecting past due payments while exhibiting professional and effective communication skills for an optimal outcome.

• Review invoicing, purchase orders and other documentation to resolve billing disputes and ensure prompt collection.
• Collection Calls and/or correspondence in a fast paced, goal-oriented department.
• Reduce and maintain a low percentage of past due collection amount primarily by telephone or email.
• Work with collection agencies and legal counsels, as necessary, to reconcile delinquent accounts.
• Maintain and update relevant records, files, and information to the database.
• Proactively inform sales members of problem orders and accounts
• Proactively identify areas to improve credit operation efficiency and initiate projects to achieve such improvements.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

What We’re Looking For

• Bachelor’s degree (preferably in Business Administration, Finance or Accounting)
• Proficient in Excel
• Knowledge of Billing and Collections procedures
• Knowledge of Windows-based applications
• Proficient business writing and oral communication skill
• Ability to establish and maintain pleasant yet forceful interpersonal relationships
• Strong attention to detail, goal oriented
• Ability to prioritize, multitask and organize daily workload
• Proactive handling of dispute resolution
• Commitment to excellent customer service

What We Offer

• Base Salary: $54,890
• Bonus Target: $13,391 annually (performance-based), paid quarterly
• Benefits: Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
• Career Growth: Promote-from-within culture with base and bonus increases

Why KEYENCE?

• Recognized by Forbes as one of the World’s Most Innovative Companies
• A global leader in factory automation and quality assurance solutions
• Operating profit of over 40% for 25 consecutive years
• A culture that invests in your success from day one

KEYENCE is an at-will, Equal Opportunity Employer.